Our Process

Janapriya offers a wide range of personalized care services for individuals who need support with daily activities. Our services include patient care, baby care, housemaid services, and maternity and postpartum care. We also provide trained staff for hospital bystander support, along with assistance in physiotherapy and rehabilitation. Each service is delivered with compassion, professionalism, and a focus on individual needs.

The cost of our services is based on the level of care and the type of support required. At Janapriya, we offer highly competitive rates in the market while maintaining excellent quality and reliable long-term service. A detailed quote is provided after an initial consultation to understand your specific needs.

We begin by carefully assessing the patient’s condition and specific requirements to determine the level of care needed. Based on this evaluation, we assign a home nurse whose skills best match those needs. We check whether it is basic support like elderly care, bathing, mobility assistance, and personal hygiene, or more medical-related tasks such as insulin administration, tube feeding, wound cleaning, and medication support.

It can happen sometimes because we are all human, so situations, moods, and responses can change. Don't worry, we are on the same team and its our responsibility to keep your home safe and comfortable. We value long term relationships with our clients and we have many trained staff available. So if you are not happy, then we are not happy and we will certainly arrange a replacement. Please never hesitate to communicate your concerns with us.

Yes, absolutely. You have the full right to request a staff replacement at any time or to discontinue the service whenever you wish. We follow a generous refund policy in which only a small service charge is deducted if you discontinue the service, and the remaining amount is refunded to your account.